At Lams By Sana, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and transparent.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
When you visit our website or place an order, we may collect the following information:
Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Details (processed securely by third-party payment providers)
Order History
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Our Website
Referral Source
Cookies and Similar Technologies
We use your information to:
Process and deliver your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our products and website.
Personalize your shopping experience.
Prevent fraud and unauthorized transactions.
Respond to your inquiries.
Send promotional offers, newsletters, and marketing communications (only if you choose to receive them).
Comply with legal obligations.
Your payment information is processed through trusted and secure third-party payment gateways.
Lams By Sana does not store your complete credit card or debit card information on our servers.
Our website uses cookies and similar technologies to:
Remember your preferences.
Improve website performance.
Analyze website traffic.
Enhance your shopping experience.
Deliver relevant advertisements.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted service providers who help us operate our business, including:
Payment Processors
Shipping & Courier Companies
Website Hosting Providers
Marketing Platforms
Analytics Services
These partners are only permitted to use your information to perform services on our behalf.
If you are shopping from outside Pakistan, your information may be processed and stored in countries where our service providers operate.
By using our website, you consent to this transfer of information where necessary to complete your order and provide our services.
If you subscribe to our newsletter or promotional emails, we may send updates about:
New Collections
Exclusive Offers
Seasonal Sales
Product Launches
Fashion News
You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting our customer support team.
We take reasonable administrative, technical, and physical security measures to protect your personal information from:
Unauthorized Access
Loss
Misuse
Alteration
Disclosure
While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.
Depending on your location and applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Withdraw consent for marketing communications.
Request a copy of your information.
Object to certain processing activities.
To exercise these rights, please contact our customer support team.
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly remove it.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
Any updates will be posted on this page along with the revised "Last Updated" date.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our official Contact Us page.
We are committed to protecting your privacy and providing a safe, secure, and trustworthy shopping experience.