Shipping Policy

Last Updated: July 2026

Thank you for shopping with Lams By Sana. We are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

  • All orders are processed after payment has been successfully confirmed.

  • Orders are typically processed within 1–3 business days.

  • During peak seasons, promotional events, or public holidays, processing times may be slightly longer.

  • Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information (where available).

Shipping Within Pakistan

We deliver to all major cities and regions across Pakistan through trusted courier partners.

Estimated Delivery Time:

  • Major Cities: 2–5 Business Days

  • Remote Areas: 3–7 Business Days

Delivery times are estimates and may vary depending on your location and courier operations.

International Shipping

Lams By Sana proudly ships to customers around the world.

Estimated Delivery Time:

  • International Orders: 5–12 Business Days

Actual delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Local courier services

  • Weather conditions

  • Public holidays

  • Other unforeseen delays

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Package weight

  • Order size

  • Shipping method selected

Any applicable shipping promotions or free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details (if available).

You can use the provided tracking information to monitor the status of your shipment.

Customs, Duties & Taxes

For international orders:

Customers are responsible for any customs duties, import taxes, VAT, or other government charges imposed by their country.

These fees are not included in the product price or shipping charges unless otherwise stated.

Delivery Delays

While we work hard to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Customs inspections

  • Courier delays

  • Severe weather

  • Public holidays

  • High shipping volumes

  • Natural disasters or other unexpected events

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.

Lams By Sana is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible.

We will work with the shipping carrier to investigate the issue and assist you in resolving it.

Multiple Shipments

In some cases, large orders or orders containing multiple products may be shipped in separate packages.

If this happens, you will receive separate tracking details for each shipment where applicable.

Contact Us

If you have any questions about shipping, delivery times, tracking, or your order, please contact us through our official Contact Us page.

Our customer support team is always happy to assist you.

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